Help Center

Everything you need to get started with Aide, manage your business, and make the most of our features.

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How to Run Your Business on Aide

1

Set up categories

Settings → Product Categories. Add groups like 'Drinks', 'Hair Products', or 'Accessories' so your stock stays organized.

2

Add your products

Inventory → Add Product. Give it a name and prices, snap a photo, pick a category — Aide generates the SKU for you.

3

Sell at the POS

New Sale → tap items to build the cart → choose Cash, M-Pesa, or Card → Complete Sale. Stock updates automatically.

4

Share the receipt

Print it, or let the customer scan the QR code to get the receipt on their phone and save it as PDF.

5

Watch your numbers

Dashboard shows today's revenue and profit live. Reports breaks down best sellers, payment methods, and weekly trends.

6

Work anywhere

No internet? Keep selling — everything is stored on your phone and syncs safely when you reconnect. Use 'Sync now' to push immediately.

7

Export your records

Sales History exports everything as CSV or JSON — perfect for your accountant or bookkeeping.

8

Turn on notifications

Tap the bell icon for your notification centre, or Settings → Notifications to choose what you get alerted about — new sales, low stock, and system updates.

9

Install the app

Use the Install banner (or browser menu → Add to Home Screen) so Aide opens full-screen like a native app and works offline. Android APK and Windows builds are on the Get the app page.

Getting Started

Add Products

Go to Inventory → Add Product. Enter name, price, and quantity to get started.

Make a Sale

Tap New Sale, add products to cart, and complete the transaction.

Print Receipts

After a sale, tap Print to generate a receipt via Bluetooth or thermal printer.

Offline Mode

Aide works without internet. All data saves locally and syncs when you reconnect.

Frequently Asked Questions

Getting started

Selling & receipts

Offline & sync

Data & privacy

Devices & apps

Contact & Support

Chat with us live

Get instant help from our support team.

Email support

omixsystems@gmail.com — we typically respond within 24 hours.

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