Terms of Service
Last updated: 30 September 2026
These Terms govern your use of Aide, the offline-first point-of-sale, inventory and reporting software provided by Omix Digital Solutions ("Aide", "the Service"). By creating an account or using Aide, you agree to these Terms. If you do not agree, please do not use the Service.
1. The Service
Aide lets a business record products, take sales, produce receipts, track stock and generate reports. It is available as an installable web application (PWA), a native Android app, and a Windows desktop app. Aide is currently provided free of charge while it is in beta.
2. Accounts
- You must be at least 18 years old and legally able to enter a contract.
- You are responsible for keeping your sign-in credentials confidential and for all activity under your account.
- You must provide accurate registration details and keep them current.
- Tell us promptly if you suspect unauthorised access to your account.
3. Your data and your rights
You keep all ownership of the business data you enter into Aide. You grant us only the limited licence needed to host, process, back up and display that data back to you — for example, to sync it across your devices. We do not claim ownership of your sales figures, customer information or products.
How we handle that data is set out in the Privacy Policy, which forms part of these Terms.
4. Acceptable use
You agree not to:
- Use Aide for anything unlawful, or to facilitate harm to others.
- Attempt to gain access to another business's data, or to probe, scan or test the vulnerability of the Service without our written permission.
- Reverse engineer, decompile, or attempt to extract source code from the apps, except to the extent that such restriction is prohibited by law.
- Resell, sublicense or redistribute the Service as your own product.
- Transmit malware, or use automated systems to send bulk abusive traffic.
- Infringe the intellectual-property rights of others.
5. Subscriptions and charges
Aide is currently free while in beta. If we introduce paid plans, we will tell you the price and terms before they take effect, and you will have the opportunity to accept them. Any subscription you accept renews at the stated interval until cancelled, and you can cancel at any time from your account. We do not charge without your consent.
6. Your responsibilities for your records
Aide is a recording tool, not your accountant. You are responsible for the accuracy of the prices, tax settings, stock figures and receipts you enter, and for keeping your own records and complying with the tax and bookkeeping rules that apply to your business. We are not liable for business losses caused by incorrect data entry, forgotten backups, or reliance on Aide as your sole system of record.
Back up your data. The Android app keeps its records on your device; uninstalling it removes that local copy. Use the in-app export tools and keep your own backups.
7. Availability and offline operation
Aide is designed to work without an internet connection, and much of it will continue to work during an outage. However, the Service is provided "as is" and we do not warrant uninterrupted or error-free operation. Cloud sync, sign-in and any server-generated features require connectivity.
8. Our intellectual property
Aide, including its software, design, branding and documentation, belongs to Omix Digital Solutions or its licensors. We grant you a personal, non-exclusive, non-transferable licence to use the Service as intended. These Terms grant no right to our trade marks beyond using the Service as a user.
9. Third-party services
Aide links to or relies on third-party services (for example hosting, database, and the live-chat widget on our marketing site). Their services are governed by their own terms, and we are not responsible for them.
10. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy of results, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that your data will never be lost.
11. Limitation of liability
To the fullest extent permitted by law, Omix Digital Solutions is not liable for lost profits, lost revenue, lost business, loss of goodwill, or any indirect or consequential loss arising from your use of the Service. Our total aggregate liability to you for all claims relating to the Service is limited to the greater of the amounts you have paid us in the twelve months before the claim, or one hundred Kenyan shillings (KES 100).
Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything that cannot lawfully be limited.
12. Indemnity
You agree to indemnify and hold harmless Omix Digital Solutions against any claim, demand, loss or expense (including reasonable legal fees) arising from your use of the Service, your breach of these Terms, or your violation of any law or the rights of a third party.
13. Suspension and termination
You may stop using Aide and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms — for example by abusing the Service, attempting to access other tenants' data, or using it unlawfully. Where practical we will warn you and give you a chance to fix the problem first.
14. Changes to these Terms
We may update these Terms. We will change the "Last updated" date above and, for changes that materially affect your rights, give you notice in the app or by email before they take effect. Continuing to use Aide after that notice means you accept the updated Terms.
15. Governing law
These Terms are governed by the laws of the Republic of Kenya, and the courts of Kenya have exclusive jurisdiction over any dispute arising from them. If you are a consumer, this does not remove the protection of any mandatory consumer protections available to you locally.
16. Contact
Omix Digital Solutions, a company registered in the Republic of Kenya.
- Email: omixsystems@gmail.com
- Phone: +254 768 213 649
- Website: omixsystems.store
